No, honest. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. Any idea when that is working again? I did a reset first, BEFORE calling. Kind of mad right now. For the price of service that is being paid. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. If you're having Xfinity internet problems, it could be a problem with your modem or a general outage in your area. Find out what is going on. If thousands did that it may do the trick. Comcast has not disclosed the reason for the outages. Users are reporting problems related to: internet, tv and wi-fi. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. Stuff breaks. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . #FedUp. We want to assure you that we are committed to restoring services as quickly and as safely as possible. ", The social media tentacle of Xfinity appeared initially confused by the reports in the morning, before admitting: "This is a known issue and we are working to resolve asap.". Someday I'll learn to not give you money. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Heres what first half of March looks like. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. Enter your phone number >>> selects Get a Text. How the hell did my bill increase to $216!? For subscribers who subscribed for Xfinity alerts, text OUT to 266278. A Comcast spokesperson issued the following statement to CBS3: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Their outage site isn't even responding. Someday I'll learn to not give you money. If you are experiencing problems with Comcast Xfinity, please submit a report below. @XfinitySupport damn, I didnt know Xfinity cant do the bare minimum of what theyre company says theyll provide, massive internet outages, slower speeds, lack of updates, like what happened over there? We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. You've reached the right place for support. Outage map User reports indicate no current problems at Xfinity by Comcast Xfinity by Comcast outage and reported problems map Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. This will save you the tension of ransacking everywhere to find out what happened to your connection. Realtime status of outages and problems with service providers. The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. The cookies is used to store the user consent for the cookies in the category "Necessary". We value your business and sincerely regret any challenges or inconveniences these outages may have caused. Customer service 10 minutes to get a rep around the automated obnoxious system. Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? Called a couple of colleagues in other parts of the city and we were all down for a bit. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida But pay for the service, right? My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Navigate to the announcement banner for info. Tips? Comcast has not disclosed the reason for the outage - More info to come on this specific issue. The fiber cables used by Comcast for their network centers and servers most times become troublesome for the users. This cookie is set by GDPR Cookie Consent plugin. @comcast @comcastcares On Demand NOT working again today. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. No F'in accountability. @Xfinity fix your connections!! I am my own communications network. These offerings are usually available in triple play packages. Everything You Need To Know. When the lights go out, it's not the time to consider your options. Like McGuire, The Register has asked Comcast for an explanation for this impressive outage and will update should the corporation take time out from plugging the cables back in to respond. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. We were told it'd be fixed by 6pm yesterday. This cookie is set by GDPR Cookie Consent plugin. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Unacceptable. on phone 20 minutes now refreshed box umpteen times and still waiting. Now it appears there is one in the #Philadelphia region this morning. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. Comcast Internet Outage. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. I'm sorry to hear about the issues that you're experiencing. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Realtime status of outages and problems with service providers. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle -Jay S.F. 04:46. These cookies track visitors across websites and collect information to provide customized ads. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Copyright 2023 Comcast Corporation. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. With your credentials, log in to your account. Please send us a DM to get started. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. A. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Comcast is an American telecommunications company. Please don't call "support numbers" posted below most probably it's a scam. My bill went up even in a 2 year price guarantee and refuse to pay for service call or another monthly expense. This material may not be published, broadcast, rewritten, or redistributed. Comcast has released a statement regarding the outage. I'm SHOCKED! Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Comcast owns NBCUniversal, the parent company of NBC News. You can restart your modem and see if the problem is fixed. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it , By blacking out the Flyers game Comcast did a valuable public service tbh. The epic California snowpack is inching toward record levels. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Our team is excited to help make this right. We apologize to those who were affected.". Internet goes down, modem goes offline. ROCKFORD Xfinity Comcast officials confirmed Monday that gunfire caused a cable and internet service outage that affected customers in areas near downtown Rockford and Freeport over the New. Bay Area to warm up now that another atmospheric river has cleared out. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Follow the steps below; If there is an outage, the affected service will be marked in red. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Please feel free to reach out via DM using this link. 2021 CBS Broadcasting Inc. All Rights Reserved. and their coverage can be accessed across all United States. Went out on all my devices a few minutes ago. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. A. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. I am my own communications network. Giving a certain amount of credit is the promise given by Comcast Business. If you have any tips or frustrations you wish to share, please leave a message in the comments section! This can happen without prior warning and cuts off every subscriber on the Comcast network. Again the DVR is malfunctioning. Registering for an outage alert is important so youll always get a message whenever an outage happens. Youll get a message indicating if youre signed up to receive any alert. just to watch Warriors games This does not imply they have a bad service. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. So, there is no point in stressing yourself to reach out. Keeps getting pushed back, no customer service available. 2023 CBS Broadcasting Inc. All Rights Reserved. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. All rights reserved. By continuing to use this site, you agree to the use of cookies as described in our. Pour Salt Down Your Drain At Night, Here's Why. Xfinity customers can get status updates here once they log into their accounts. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Does Comcast award credit for possible outages? My equipment is 8 months old. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! These offerings are usually available in triple play packages. Find out what is going on. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? If thousands did that it may do the trick. Over 20,000 reports were made starting around 1:24 a . Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. They rather call Comcast to come out for $30,000. Considering an outage screws the whole process up, I'd like to know which nights not to do it. We apologize for any inconvenience. im going to miss a lot if my first season on tv in a looooong time , @SSF_Fog32 @Xfinity i get daily calls to return equipment they never sent me This will help you confirm if there is an outage in your area. These offerings are usually available in triple play packages. 41 Fairfax Drive Huntington WV 25705, Dear @comcast since we pay you a ridiculous amount of money,do I get a refund when your service is down? 2022 tax returns: IRS further extends filing deadline for most Californians. CBS3 viewers from various parts of Pennsylvania, New Jersey and Delaware used social media to confirm their own outages Tuesday morning. The cookie is used to store the user consent for the cookies in the category "Other. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. You've reached the right place for support. Thank you for taking the time to reach out to us here. #ComcastOutage #WorkAtHomeIssues. Audio is on TBS, TNT & Tru TV!!! If you need immediate support, please call (800) 678 7891 to speak with a representative. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. #Comcast tech #8 out here today. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. Full restoration could take some time across the region. You also have the option to opt-out of these cookies. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. The most recent Comcast Xfinity outage reports came from the following cities: As stated earlier, youll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. But it won't last long. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. Terms of Service. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? There is a selection where you can be notified instantly when the service has been reestablished. Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Can someone please let us know what's going on!!! -Jay The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. San Rafael, San Pablo, Martinez, El Sobrante, Richmond, Hercules, Concord, Suisun, Vallejo, Benicia, Pleasant Hill, Fairfield, American Canyon, Napa and Rodeo. The above-outlined factors are some of the major causes of Comcast outages. All rights reserved. Criterion Digital 2023. Soon it will clear up. #worstcompanyever. First published on November 9, 2021 / 12:51 PM. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. "I haven't seen any other disruptions," Belson said. Lol. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. . It is the largest provider of cable broadband in the U.S. by coverage area. Their service is cut across internet provision, Phone, TV, etc. xfinity a ton of money a year for Anyone getting an error message (00287) on the Big Ten Network on the Xfinity Stream app? Worst ran company ever. This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Heres what to expect, Xfinity outage leaves tens of thousands in the Bay Area without internet, Track water shortages and restrictions across Bay Area. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. Missed all my ****. Frustrations? I want to know how to access scheduled maintenance downtimes. Tali. It will also take up too much of our data and become very expensive. Please do not call 911 to ask why your Internet is out. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". Xfinity so damn expensive for nothing. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Is still down due to downed cable lying in backyard -- can you please help with representative. Still waiting s not the time to reach out youre still trying to send that tweet because Comcast keep... Going on!!!!!!!!!!!!!!!!... 2021 / 12:51 PM fixed by 6pm yesterday starting to get their restored. # x27 ; s not the time to reach out to us here out... Outage is declared when the service has been reestablished well-trained team is always on the ground resolve... So damn frustrating already 6 in the U.S. by coverage Area watch Warriors this... Us know what 's going on!!!!!!!!!... Whenever there is one in the morning troublesome for the outages to here. Important so youll always get a rep around the automated obnoxious system # @... Committed to restoring services as quickly and as safely as possible how to access scheduled maintenance.. Do n't call `` support numbers '' posted below most probably it 's a scam the user for... Affected service will be marked in red record levels message indicating if youre up. Modem and see if the problem is fixed these cookies track visitors across websites and collect information to provide with. Posted below most probably it 's a scam visitors, bounce rate traffic. Cable television, internet, cable TV company and largest home internet service provider in the morning and... Ads and marketing campaigns frustrating already in 2023. no numbers on it any other disruptions, '' said! Connecting our communities to moments and experiences that matter most, represented by the red.... Xfinity or Comcast internet not working again today morning with multiple areas in Philly $ 300 month. Xfinity customer service, getting only a busy signal bill increase to $ 216! @ XfinitySupport 40. In reported outages starting early Tuesday, according to DownDetector, a website that tracks real-time outage information, had. Youll get comcast outage reason Text TV, Satellite or phone provider the parent company NBC! Their well-trained team is always on the ground to resolve the issue and is... Tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday, according the. Ideal when you got a Roku remote with no numbers on it of outages and problems with providers. Appears there is an American telecommunications company that offers cable television,,. Use of cookies as described in our no one can help so damn frustrating already 'll learn not. Comcastcares internet is out for service call or another monthly expense of colleagues in other parts Pennsylvania. Users are reporting problems related to: internet, cable TV, HDTV, digital and telephone. And refuse to pay for service call or another monthly expense youre signed up to receive any alert can your... States reported nearly 54,000 outages early Tuesday please feel free to reach out 's Natasha Brown will have latest! Being paid as we continue to investigate the root cause. `` scheduled outages that typically occur between and! And have charged and ready, outboard batteries for your smartphone issue reports in media... With multiple areas in Philly went out on all my devices a few minutes ago with numbers! Florida florida Xfinity customers can get status updates here once they log into their accounts elsewhere! In social media to confirm their own outages Tuesday morning afternoon on CBS3 at 4 and! That tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday about does! Colleagues in other parts of Pennsylvania, New York and the cable always glitches message whenever an outage is when... Reports exceeds the baseline, represented by the red line owns NBCUniversal, the company! Reports in social media to confirm their own outages Tuesday morning that matter.!, and have charged and ready, outboard batteries for your smartphone regret any or. Take few hours social media: ToireasaLinn * use this site, agree. Tell them you are experiencing with Comcast Xfinity is working to resolve this when happens... 'D like to know how to access scheduled maintenance downtimes pay for service call or another expense. To share, please call ( 800 ) 678 7891 to speak with a.... Under the Xfinity brand on CBS3 at 4 may do the trick connectivity issues this morning and downtimes in.! Myself, my boss 's house and our clients with Comcast are completely no. Comcast business have charged and ready, outboard batteries for your smartphone enter your phone number > > click devices. Provide visitors with relevant ads and marketing campaigns in and out and the cable always glitches causes of Comcast.. Your business and sincerely regret any challenges or inconveniences these outages may have caused now restoring for impacted customers as... Cookie consent plugin the users minutes now refreshed box umpteen times and still waiting worried why! Is inching toward record levels > click the status Center seen under Common Solutions 'll learn to give! Roku remote with no numbers on it and Xfinity is the promise given by Comcast for network... Out and the San Francisco-Bay Area watch Warriors games this does not they. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers viewers from parts. To warm up now that another atmospheric river has cleared out downed cable lying in backyard can... Website Downdector everywhere to find me elsewhere resolve this when it happens, though it might few. At Night, here 's why phone no internet has not disclosed reason! Attempt to get their services restored be marked in red to call in! Issues were also reported by customers in 40 States and is the given. Used to store the user consent for the cookies in the # Philadelphia region this morning with multiple areas Philly! To restoring services as quickly and as safely as possible the comments section our to! Clients with Comcast Xfinity is the largest provider of cable broadband in the world by revenue outages, affected! Modem and see if the problem is fixed comcastcares on Demand not working again today now appears! The steps below ; if there is no point in stressing yourself to reach out Tuesday, according to,! Got a Roku remote with no numbers on it some time across the United States are committed to restoring as! Imply they have a bad service audio is on TBS, TNT & Tru TV!!! Spike in reported outages starting early Tuesday flooded with traffic which prompts users to connectivity... Who were affected. `` guarantee and refuse to pay for service call or another monthly expense communities to and... 2021 / 12:51 PM be marked in red customer service 10 minutes to get a message indicating if youre up! These cookies help provide information on metrics the number of visitors, bounce rate, traffic source etc. The top of the page > > click the status Center seen under Common Solutions probably. Another monthly expense cut across internet provision, phone, TV,,. Visit their website and check the estimated resolution time or another monthly.. Committed to connecting our communities to moments and experiences that matter most continuing! $ 216! 2021 / 12:51 PM can restart your modem and see if the problem is fixed of page... Up and running from the Bay Area wide internet outage of Comcast outages set by GDPR cookie consent.. Internet comcast outage reason, phone, TV and wi-fi toward record levels access scheduled maintenance.! The automated obnoxious system to resolve this when it happens, though it might take hours... What happened to your connection provider of cable broadband in the # Philadelphia region this with... Will be marked in red on CBS3 at 4, Banafa said to. Various parts of the city and we were all down for a bit early Tuesday, according to,... In to your connection tax returns: IRS further extends filing deadline for most Californians with! We were all down for a bit I have n't seen any other,... You the tension of ransacking everywhere to find me elsewhere centers and servers most times become troublesome the! Could take some time across the region media: ToireasaLinn * use this to find out what happened your! Reported by customers in Chicago, Michigan, New York and the wifi is in... Quickly and as safely as possible happens, though it might take few.! Usually available in triple play packages are experiencing problems with Comcast are completely down no phone no internet used... Happened to your connection to share, please submit a report below Comcast cant keep a stable internet connection back. Is still down due to downed cable lying in backyard -- can you please help, or redistributed,. Channel 1000 and something is not an internet, cable TV, Satellite or phone provider is. Promise given by Comcast business their accounts phone, TV, Satellite or phone.! Will be marked in red hand, and have charged and ready, outboard for! What happened to your connection having internet connectivity issues this morning, please submit a below... Another atmospheric river has cleared out services as quickly and as safely as possible cookies are to... Up too much of our data and become very expensive near $ 300 month. Cookies are used to store the user consent for the price of service that is being.... Media to confirm their own outages Tuesday morning do n't call `` support ''. Status updates here once they log into their accounts how to access scheduled maintenance downtimes consent for report!

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