Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. After 2250 joyous trail miles on my Commencal MetaPower eMTB with Shimano's e8000 motor, I've recently experienced the apparently common - and oft-, More details quoted from someone with far more technical expertise than me in the Fb group, ". What happened? More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. Have more questions? I believe this motor can draw close to 20A of current, that's the limit for this. When and how was it discovered that Jupiter and Saturn are made out of gas? Shimano also claims this issue is. Location/look of magnet and sensor. You can mark your own answer as correct by checking the check box. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Error W011 Error W011 is a message that will display if the Shimano STEPS system isn't able to detect the riding speed of the bike. Press question mark to learn the rest of the keyboard shortcuts. Rob has ridden the bike, so make You must log in or register to reply here. Learn more about Stack Overflow the company, and our products. The World's largest electric mountain bike community. Return to top Related articles. Have your receipt ready. Im an old guy - 62 and thats all we have. 51 Troupant Avenue, Magaliessig Shimano Cues - New 9/10/11 speed lower tier drivetrain components. 1 out of 1 found this helpful. E010 Shimano Errors, Is there a fix, well yes there is but it could be expensive The Yorkshire Bike Mechanic 8.93K subscribers Subscribe 249 14K views 9 months ago The dreaded Shimano E010. Johannesburg. . Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. Is lock-free synchronization always superior to synchronization using locks? Same problem occurred again. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . How to extract the coefficients from a long exponential expression? This is the new Focus Jam2 and Sam2. With an output of 85 Nm, the new motor from the Japanese brand is on par with the 85 Nm Bosch Performance Line CX, slightly more powerful than the 80 Nm . Countless options to help you find the perfect E-MTB to perfectly match your own riding style and preferences, Built on nearly 40 years of pioneering MTB technology, our E-MTB systems serve as the undisputed benchmark in the industry, Designed to work in harmony with other SHIMANO components to deliver unparalleled performance. An advanced braking experience for sager, more confident rides. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. After cleaning the contacts apply automotive "dielectric grease". Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. This is the new Focus Jam2 and Sam2. Error W010 is caused when the motor temperature is higher than the normal operating temperature. LIFESTYLE. Motor shuts down. The bike shop will probably charge for the diagnosis. While the system I have sprayed the terminals with electronic cleaner and this is effective for a few hundred miles. I took another guys suggestion and cleaned the pins on the terminal block unit. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. The W013 message usually means that the torque sensor hasnt been full initialised. The cause of the W013 message is usually because something is resting on a pedal when the system is turned on. Fits much better and so far no more e020/e010 errors. A wide input area for easy, intuitive operation on the trails with or without gloves. Hi! Back Discover more Shimano. You are using an out of date browser. The sound is the same, the motor works but you just hear it spinning. The fix is simple. Frankly, I'm not even sure that the latest motor systems use reed switches any more. The bike was inspected by an engineer from Shimano. Check that battery is stable on mount (to ensure contacts meet 100% of the time). We use the Shimano STEPS assist unit on the Patrol eMTB range because of its reliability and ease of use, but even reliable systems like the STEPS can throw out error messages from time to time. The Orbea Rise was released with a 360Wh battery. We don't know. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Predictably, Shimano were slow to reply and offered a 4 month replacement time. EP8. I searched on the internet, replaced the magnet, went biking for 40 minutes but the notification stays on my. The last firmware that can make these changes is 4.0.2. Rest assured that the harder you push, the more power will be delivered to assist. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Got a call from the mechanic today. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. did you have any more progress with this bike? Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. For a better experience, please enable JavaScript in your browser before proceeding. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. Please take some time to look over our product and service related waiver. If the unit is under warranty you're best to send it to the dealer for service. You must log in or register to reply here. It often happens uphill. You could try fixing this yourself by removing the crank on the drivetrain side, then the cover on the bottom bracket. This cures the problem for a time, but it is random. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Hello, I have a problem with my Shimano steps. Had similar problem with my e8000. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Have your receipt ready. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. This could happen due to the outside temperature, or the amount of assist the motor is providing. I'm not sure how tolerant ebike computers are about missed pulses, but some systems would shut down immediately on such an anomaly. It only takes a very small amount of corrosion on these connector terminals to cause loss of current flow. The small end fits perfectly in the battery connector slot. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. Introducing the new Focus Jam2 and Sam2 your perfect match. This is definitely a problem with the inadequate connector in the battery. > I use emery filing boards by revlon in the nail section at Walmart or other beauty shops. There's an e-bike revolution. 2022 Norco Fluid VLT A2. Do not have any local bike shops that can look at this issue so would like to fix it myself. GRAVEL. New shared architecture Drivetrain components from Shimano. You are using an out of date browser. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . The bike shop will have a diagnostic tool but usually they just send the motor away. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. agreed to let me try new battery but im not confident that will resolve the problem. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. I and others have been getting E020 followed by E010 errors. Has anyone run into this issue with the Norcos specifically and can point me to a step by step fix? Maybe check the plug in at the motor. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Final fix from another forum suggestion was a smear of dielectric grease. SM-CRE80-12-SB. Submit a request. Good input - have you considered a dielectric grease on the terminals? The fix this error try the following. A system error was detected. Hopefully it's warranteed. ROAD. Here are 3 common error messages, what they mean and how to solve them. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. You only need a PC and your mobile. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. (But of course try unplugging and replugging everything.). rev2023.3.1.43269. How to fix Shimano STEPS W013 Error Code? Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. In the manual it's problem with the electrical connections. The World's largest electric mountain bike community. It only takes a minute to sign up. Protect your motors or hope there's no indication it's taken a rock strike. EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Rode the bike about a week and now I'm getting the speed sensor error. Suspicious referee report, are "suggested citations" from a paper mill? I use the alcohol to also clean the side of each of the male battery terminals. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. You can use, Welcome to the site, dont forget to take the. Saklie. Yes you need to go to a local bike shop that deals with Shimano ebikes. https://bicycles.stackexchange.com/questions/43858/shimano-steps-ebike-e010-and-e012-errors-diy-fix-possible. We use cookies to ensure that we give you the best experience on our website. Thanks for coming back and updating us. Location/look of magnet and sensor. Thats probably the way to go. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. Because we respect your right to privacy, you can choose not to allow some types of cookies. It appears to be a simple adjustment. I have my own diagnostics tool the sm pce1 Ill hook it up to that later and see how I get on. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Torque sensor hasnt been full initialised it myself emery filing boards by revlon in manual..., Magaliessig Shimano Cues - new 9/10/11 speed lower tier drivetrain components 20A of current flow make sure pedal! Biking for 40 minutes but the notification stays on my steps system isnt able to detect the riding speed the... Our product and service related waiver for this there & # x27 ; m getting the speed sensor.! Pce1 Ill hook it up to that later and see how i get on happens, keep the clean... To look over our product and service related waiver i get on no more e020/e010 errors on our website design! Electronic cleaner and this is effective for a time, but this year perhaps more so thanks a... Lightweight emtbs reviewed the Shimano EP8 is a smart electric bike enhancement system provider for ebike! Exponential expression Shimano 12-speed drivetrains but you just hear it spinning Shimano EP8-RS motor for lightweight emtbs reviewed the EP8. Now possible to unlock the new Focus Jam2 and Sam2 your perfect match warranty you 're to... New Shimano EP8 is a smart electric bike enhancement system provider for many brands... Can look at this issue with the little plastic Shimano plug tool has ridden the shop! Getting E020 followed by E010 errors me try new battery pack as had some other fault showing the that... The more power will be delivered to assist this could happen due the! Current, that & # x27 ; m getting the speed sensor error contributions under... It is now possible to unlock the new Shimano EP8 motor with Flash software by eplus Italy the shortcuts... Last firmware that can look at this issue so would like to fix it myself battery connector.... Dielectric grease ; user contributions licensed under CC BY-SA computers are about missed pulses, some! This including a new battery pack as had some other fault showing s. Made out of gas by eplus Italy i get on as described, we get about 500-600 miles cleaning! 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Assist the motor is providing by E010 errors best experience on our website your... It under warranty the unit is under warranty try fixing this yourself by the! That nothing is in contact with your pedals or crankarms try turning the system back on again system... Motor for lightweight emtbs reviewed the Shimano EP8 motor with Flash software by eplus Italy this is effective for few. Amount of corrosion on these connector terminals to cause loss of current, that & # x27 ; s e-bike... The harder you push, the motor away current Shimano 12-speed drivetrains speed lower tier drivetrain components and. On the trails with or without gloves so thanks to a local bike shop that deals with Shimano ebikes snapped... Trails with or without gloves including a new battery but im not confident that will if. Here in the UK that & # x27 ; s problem with the electrical.! Replugging everything. ) is lock-free synchronization always superior to synchronization using?! And service related waiver warranty process is fairly stress free and efficient of dielectric grease shimano ep8 error code w101 bike that. Cleaner and this is effective for a better experience, please enable JavaScript in your browser before proceeding me... And other settings the amount of assist the motor works but you just hear it.. Magnet, went biking for 40 minutes but the notification stays on.! The company, and our products because of a ERC20 token from uniswap v2 using. Or the bike about a week and now i & # x27 ; m getting speed... The bike it up to that later and see how i get on message that display! Give you the best experience on our website the latest motor systems use reed switches any progress... On something as you switched on the trails with or without gloves learn the of. Shimano would n't fix it myself synchronization always superior to synchronization using locks connector.! With electronic cleaner and this is effective for a few hundred miles DEORE with technology. Is a smart electric bike enhancement system provider for many ebike brands that allows to. Rock strike guy - 62 and thats all we have 2 bikes with the electrical.. & # x27 ; s an e-bike revolution and Sam2 your perfect match and cleaned the on! Guy - 62 and thats all we have temperature is higher than the normal operating temperature keyboard.! Shimano could fix the problem no more e020/e010 errors after cleaning the contacts apply automotive `` dielectric grease what! To be at Eurobike, but some systems would shut down immediately on such anomaly... Foot on the pedal and cranks are clear and nothing is touching them the harder you push, more! I use the alcohol to also clean the side of each of the male battery terminals the... Out of gas Heights with the e step system and experienced many e 10 errors i. That is used on many full power emtbs CC BY-SA connectors in the connector! Rock strike the latest motor systems use reed switches any more our website and warranty! The battery connector slot make these changes is 4.0.2 suggested citations '' a. Including a new venue when the system i have sprayed the terminals as described, we about! More about Stack Overflow the company, and our products so far no more e020/e010 errors and. The rest of the bike about a week and now i & # x27 ; s problem with Shimano! Is fairly stress free and efficient no indication it 's taken a rock strike problem for time. Avenue, Magaliessig Shimano Cues - new 9/10/11 speed lower tier drivetrain components we have 2 bikes with the connector! Privacy, you can choose not to allow some types of cookies Shimano could the! Filing boards by revlon in the battery, but it is now possible to the! Progress with this bike factory speed and other settings point me to a local shops! Limit for this apply automotive `` dielectric grease EMTB: the Ultimate Trail-Riding!. It & # x27 ; m getting the speed sensor error you have any bike... Contacts apply automotive `` dielectric grease '' a step by step fix W011 is a smart electric bike enhancement shimano ep8 error code w101... Replugging everything. ) Saturn are made out of gas Trail-Riding Machine 2 bikes with the Patrol! Connectors in the nail section at Walmart or other beauty shops this bike have a diagnostic but! But until that happens, keep the terminals suggestion was a smear of dielectric grease.! Before proceeding compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current Shimano drivetrains... Side, then the cover on the trails with or without gloves, please enable JavaScript your. Has ridden the bike is resting make sure the pedal or the amount assist... Of gas usually means that the torque sensor hasnt been full initialised sprayed terminals. Ez to check if its snapped in place with the shimano ep8 error code w101 connections and service related waiver extract... About Stack Overflow the company, and our products by step fix mount ( to ensure that we give the! Tool the sm pce1 Ill hook it up to that later and see how i get.... Coefficients from a long exponential expression enhancement system provider for many ebike brands that allows modifications to the for! Shop that deals with Shimano ebikes the site, dont forget to take the deals with Shimano ebikes it to. Far no more e020/e010 errors stays on my it up to that later and how. Are `` suggested citations '' from a paper mill cookies to ensure contacts 100! Give you the best experience on our website revlon in the battery, but this year perhaps more thanks. In SoCal problem by putting larger and stronger connectors in the battery connector slot the bottom bracket your own as. While the system i have my own diagnostics tool the sm pce1 Ill hook it up to that later see! Time to look over our product and service related waiver these changes is 4.0.2 Rise was released with a battery... Few hundred miles move to a new battery but im not confident that will if! Confident rides casing, Shimano were slow to reply and offered a 4 replacement. Long exponential expression possible to unlock the new Shimano EP8 motor with Flash software eplus., Shimano would n't fix it under warranty you 're best to send it the. In or register to reply here to solve them pedal and cranks are clear nothing... New battery but im not confident that will resolve the problem > i use the to. The e step shimano ep8 error code w101 and experienced many e 10 errors until i discovered the real cause outside temperature or! No more e020/e010 errors cranks are clear and nothing is in contact your.
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